Please provide as much information as possible about your issue.

Step by step tutorial on how to update your theme using FTP or your hosting control panel.

Please go through the checklist below and try to include as much of these as possible along with your query.

• Link to the page where the issue is occurring
• Name of the theme being used
• Was the theme customized in any way?

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Note: Please do check your Spam/Junk folder for Support Emails.